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Sales & Support Network |
In today's market-oriented
era, client satisfaction is the only thing any business looks for.
Either its pre sales or post sales, any business tries to maintain
the cordial relation with any client. The cycle begins before the
purchase and continues for long time, establishing a foundation and
building the lifetime customer value of each client. Star Link India
focuses on the same kind of long term relationship with its any of
the client. We provide superior quality service support for our
products and software, on a single phone call.
Since Star Link is pioneer
leader in the manufacturer of biometric access control; so we try to
maintain our position providing best service and support to our
clients. We offer quality assurance for our products, and our
dedicated Technical Support Team is always ready to help you all the
time for proper functioning of our solutions.
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R & D Team |
Our each product is designed, developed
and produced by us (Star Link) which give us full control on our
product/solution. Since, we produce our each product, so we maintain
enough inventory of all component which assure spare parts promptly
available even up to next 10 years. Secondly, our products are
designed by our in-house strong R&D team, so for any technical
complexity in projects we are not dependent to on anybody and resolve
issue from root level ourselves, which assure quality support. These
qualities make us stand apart from others, helping us to maintain the
healthy relationship with client.
Our dedicated Technical Reasearch & Development Team is involved in day-to-day research to maintain the
collateral movement with recent advancement in the technology. On the
other hand, our 60+ well trained and well experienced Technical
Support team is ready to serve our clients for smooth working of
machines and solutions.
Star Link basically
targets to create a cordiality with their client and thus in course
of that, we are always ready to customize our software and machines
according to the requirement.
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Customize Solutions |
We have worked on different projects of
different companies with huge network set-up, where we made our
solutions compatible according to their present set-up, irrespective
of any change in their network. This compatibility of our solutions
and systems made us more reliable in the eyes of our client.
At last, I would like to
conclude that our basic motto is to make our reputation as a
client-oriented organization, who looks after each and every query of
their client very carefully. This dedication and passion towards
customer satisfaction makes us more reliable in the market. Resulting
into 3000+ satisfied clients, and the number is still counting.
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